Blu Cove Greece, LLC
TERMS & CONDITIONS
The Confirmation Deposit is required in order to confirm the booking.
The Balance is due 35 days before arrival.
In the event special terms are applicable, they will be outlined in the Booking Form.
Our obligations to you:
Plane and ferry tickets:
Tickets will be sent to your Travel Advisor within 3 business days following receipt of confirmation deposit.
Following the receipt of payment for hotel accommodations, we will send your Travel Advisor proof of payment by our company to the hotel within 3 business days.
Note: Please be advised that credit card payments may take up to 48 hours to clear in our account.
Confirmation deposit (planning fee + tickets):
The confirmation deposit is non-refundable and is required to cover the cost of our travel planning services.
Plane and Ferry Tickets:
Plane and ferry tickets may be changed or cancelled as per the ticket rules.
For hotel bookings, the cancellation policy of the hotels will apply.
General cancellation penalty for the ground services:
For cancellations 31+ days before arrival: the confirmation deposit is non-refundable
For cancellations between 30 and 21 days before arrival: 30% penalty on the price of the ground services
For cancellations between 21 and 14 days before arrival: 50% penalty on the price of the ground services
For cancellations between 14 and 7 days before arrival: 75% penalty on the price of the ground services
For cancellations less than 7 days before arrival: 100% cancellation penalty on the price of the ground services
Cancellation penalty for private flights, boat charters and special services:
The terms which are specified in the Booking Form will apply.
Cancellations must be received in writing.
Payment is by wire transfer or by credit card.
For wire transfers:
Bank Name: Bank of America
Account Name: BLU COVE GREECE LLC
Account number: 898095183885
Routing number for wire transfer: 026009593
Routing ACH payments: 063100277
Booking Terms & Conditions
Please read this agreement thoroughly before booking a trip with Blu Cove Greece LLC. It is a legally binding contract.
The terms and conditions set forth in this agreement constitute the entire understanding and agreement between you, the trip “participant” (“you” or “your”), and BLU COVE GREECE LLC, (“BLU COVE GREECE LLC,” “our,” “we,” or “us”) with respect to any and all bookings, reservations, tours, or transactions made with BLU COVE GREECE LLC. By submitting a reservation form, paying a deposit, or signing this agreement, you accept all of the terms in this agreement on your own behalf and on behalf of all persons on the reservation, including any minor under your custody, care, or control (“Minor” or “Child”) (collectively, “Participants”), and direct us to perform services for each and every participant. By signing this agreement, you affirm that you have made all participants in the booking aware of these terms and that all participants accept these terms.
Reservations require an initial deposit as well as the signed Reservation Form. A reservation is not accepted until you receive a written confirmation from us. There is no contract for services between you and BLU COVE GREECE LLC without such written confirmation. Inclusions/exclusions for a specific trip are listed in the detailed itinerary that is provided to you upon booking. BLU COVE GREECE LLC reserves the right in its sole discretion to deny participation to anyone whom it deems unsuitable for a trip both before and during the tour.
It is important that you carefully read all trip-related documents that you receive from us as soon as you receive them. It is your responsibility to contact us if any information is incorrect. We cannot accept any liability if you do not notify us of any inaccuracies within 30 days of your receipt of those documents.
Passports & Visas
You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire tour. Passports are required for all U.S. citizens traveling abroad and should be valid for at least 6 months after your date of return. We suggest you apply for or renew a passport early. Other required documents may include visas, permits, and vaccination certificates. You assume complete and full responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements. You are also solely responsible for any adverse consequences resulting from incomplete or defective documentation. While we may provide information or advice on matters such as visas, vaccinations, climate, clothing, baggage, and special equipment in good faith as a courtesy to you, we are not responsible for any errors or omissions as to the information provided.
Health Requirements & Medical Care
Our tours can be physically active, with varying levels of demands and fitness requirements depending on the specific itinerary. You represent that neither you or, if applicable, the Minor have any physical or mental condition that would create a hazard for you or other participants or affect other people’s enjoyment of the tour. If you have a physical condition, dietary restriction, or other conditions that will require special attention during the tour, you must inform us in writing when the booking is made. We may require a medical certificate if you have a special condition. We reserve the right in our sole discretion to accept, decline, or remove anyone from a tour (at departure or during the tour) who we determine to be incapable of meeting the tour’s physical demands. BLU COVE GREECE LLC assumes no responsibility for any medical care provided to you. You agree to assume all costs of medical care and related transportation that are provided to you during the tour. Once a trip has been confirmed, medical circumstances will not be considered as exceptions to our cancellation policy. All participants must be covered by a current medical insurance policy applicable to overseas travel for the duration of their trip. Proof of coverage may be required.
Please keep in mind that we are not a medical authority. The Centers for Disease Control and Prevention (“CDC”) provides the most current information regarding medical requirements and recommendations for U.S. citizens. See www.cdc.gov/travel for more information. Please consult the CDC, a travel clinic, or your doctor in order to make the best decision for yourself and your health as early as possible before your trip.
Changes by You to Confirmed Bookings
When the booking is confirmed and you have received your itinerary, all customers should immediately review the details of each travel segment for accuracy and immediately inform us of any issues. Otherwise, change fees and/or late booking fees will apply. If you request to change your tour dates or alter your itinerary after we confirm your booking, we will do our best to accommodate your request. If we are able to make such changes, a change fee will be imposed. You will also be responsible for all additional costs associated with the changed arrangements. The type and scope of change dictates the amount of the change fee. Our outside suppliers, including hotels, often impose additional fees or penalties for changes and cancellations. These are included in the change fee and can be substantial.
Cancellations by You and Refunds
All cancellations must be received in writing. In case the cancellation is sent over a weekend or holiday, the cancellation will be considered as taking place on the first business day following the weekend or holiday. In the event that multiple parties travelling together have booked shared services – these may be tours, transfers and cruises for example – these services shall only be considered as canceled when all the parties who have booked the services in question have canceled the trip, or have canceled the specific services which are shared with other parties. The terms for the deposit and final payments are included in this Form. No refunds will be provided for any unused portion of a tour once the tour begins, including if you leave a tour for any reason or have to be removed from a tour. There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. You will not be reimbursed for any personal expenses such as airfare, hotel, or other travel expenses due to changes in itineraries or tour cancellations. For this reason, we strongly encourage you to purchase trip cancellation and interruption insurance.
Cancellations or Changes by Us and Flexibility
We reserve the right to cancel, change, or modify any tour without prior notice for the safety and/or comfort of clients. You acknowledge that any aspect of your trip and itinerary may change without prior notice due to local circumstances or events, which may include mechanical breakdown, flight cancellations, illness, strikes, political disputes, weather, and other unforeseeable factors. If, prior to departure, we make a significant change because of a problem with a supplier, we will notify you of available alternatives as soon as reasonably possible. Changes may require a supplemental payment from you or result in a refund less any cancellation fees and non-refundable deposits. If we cancel, which is rare, a refund check will be issued to you less any airline ticket cancellation fees and
non-refundable deposits paid to local suppliers. This refund will constitute full settlement of claims you may have arising out of our cancellation. No refunds under this paragraph will be provided due to cancellations or changes due to Force Majeure. You will not be reimbursed for any personal expenses such as airfare, hotel, or other travel expenses due to changes in itineraries or trip cancellations.
BLU COVE GREECE LLC will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to Force Majeure. “Force Majeure” means any circumstances beyond the reasonable control of BLU COVE GREECE LLC, including without limitation, acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances. If BLU COVE GREECE LLC and/or any of its Suppliers are affected by Force Majeure, they shall be entitled to, and may in their sole discretion, vary or cancel any itinerary or arrangement in relation to the tour. Regarding civil unrest, once BLU COVE GREECE LLC has investigated the prevailing situation BLU COVE GREECE LLC shall retain sole and absolute discretion as to whether or not to proceed with the tour.
The tour price does not include travel insurance. We strongly recommend that you purchase comprehensive travel insurance, covering trip interruption and cancellation, baggage, medical, accident/life, evacuation, repatriation, and other expenses which might arise as a result of loss, damage, injury, delay, or inconvenience occurring to you. You agree to assume all costs of medical care and transportation. As such, we require that you purchase travel-related medical insurance if your current medical policy does not cover you during your tour. We may require proof of coverage.
BLU COVE GREECE LLC acts only as an intermediary for the various independent suppliers that provide lodging, meals, transportation, sightseeing, activities, or other goods and services connected with your tour (“Supplier” or “Suppliers”). BLU COVE GREECE LLC takes reasonable care in selecting competent, reliable and qualified suppliers based on information that is reasonably available to us. That said, we act only as an intermediary for these third-party Suppliers and do not and cannot control the quality of their services. You acknowledge that you are aware and clearly understand that these Suppliers are independent contractors, are not managed by BLU COVE GREECE LLC, and are not agents or employees of BLU COVE GREECE LLC. A Supplier’s services are subject to the Supplier’s own terms and conditions and the local laws and regulations of the relevant country. BLU COVE GREECE LLC will not provide any refund for a supplier’s delay, cancellation, overbooking, or strike.
If you have a complaint during your tour, you must promptly notify us of the problem so that we can attempt to remedy the situation. If you are still unsatisfied, you must submit your complaint in writing within 14 days of the tour’s end date. BLU COVE GREECE LLC will not accept claims received after this period.
Applicable Law, Choice of Forum, & Severability
Any dispute arising out of, in connection with, or relating to this agreement and/or the transactions and relationships among the parties contemplated by this agreement, including any Minors, shall be filed in and resolved in the United States according to the laws of the State of Florida. You agree to personal jurisdiction in the specified forum. If any provision of this agreement shall be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render the agreement unenforceable or invalid as a whole. Such unenforceable provisions will be replaced with ones that are valid and enforceable and which achieve, to the extent possible, the original objectives and intent of the original provisions.
Successors & Assigns
This agreement shall inure to the benefit of and be binding upon BLU COVE GREECE LLC and the Participant and their respective heirs, legal personal representatives, successors, and assigns.
Limitation of Remedies
You agree that the sole remedy for any default by BLU COVE GREECE LLC arising under this agreement shall be the return of the paid tour cost. To the maximum extent permitted under applicable law, BLU COVE GREECE LLC shall not be liable for any special, consequential, indirect, incidental, or other damages arising out of or in any way connected to this agreement, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if BLU COVE GREECE LLC has been advised of the possibility of such damages. You expressly waive any right you may have to recover such damages.
Scope of the Agreement
This Agreement is the final, complete, and exclusive statement of the parties’ agreement on the matters contained in this agreement. It supersedes all previous negotiations and agreements. I have read this entire agreement, and I am signing it freely. I understand that this is a legally binding contract. No other representations concerning the legal effect of this document have been made to me. My signature applies to all pages of this agreement.
I authorize my Travel Advisor to confirm this trip on my behalf and I agree with all the terms and conditions.